Financial Help · Pinnie
Your Pinnie advocate reviews bills, files appeals, applies to assistance programs, and audits your Medicare plan so you stop paying for things you shouldn't. Covered by Traditional Medicare.
Most patients pay nothing out of pocket.
Covered by Traditional Medicare
David L.
Experienced Care Navigator · 22 yrs
Specialties
Experience
David has spent twenty-two years inside Medicare. He knows the plan options, the rules behind every premium and copay, and the prescription assistance programs that drop drug costs by hundreds of dollars a month. He stays on the phone until the price comes down.
Priya S.
Experienced Care Navigator · 12 yrs
Specialties
Experience
Priya has spent twelve years inside insurance navigation, denial appeals, and billing disputes. She has overturned hundreds of denials, reversed thousands of dollars in wrong charges, and knows the language hospital billing departments take seriously. She is methodical and unflinching.
Michael C.
Care Navigator, Medicare Billing Expert · 18 yrs
Specialties
Experience
Michael is a certified care navigator with eighteen years specializing in medical billing and Medicare coverage. He has audited tens of thousands of claims, applied to dozens of patient assistance programs, and trained other advocates on coverage rules. He notices the small mistakes that cost real money.
How Pinnie works
Every Pinnie advocate is a registered nurse, licensed social worker, or experienced care navigator. They handle your care directly: scheduling, prior auths, appeals, and coordinating between providers. A supervising physician backs them up for clinical oversight.
Step 1
Tell us about your condition and your insurance. We pair you with an advocate whose background fits your situation. Most patients are matched within a day.
Step 2
Call your advocate directly. They know your case the moment you pick up. No phone tree, no transfers, no callbacks.
Step 3
Your advocate handles the appointments, the prior auths, the appeals, and the calls. As long as you need help, they are on it. Covered by Traditional Medicare.
Ready when you are
A licensed Pinnie advocate can be on your case today. Covered by Traditional Medicare.
How we help with financial pressure
Medical costs feel arbitrary because the systems that produce them are. Your Pinnie advocate makes the systems answer to you. Here is what they actually do, line by line.
Stories from our patients
Member stories. Some details changed for privacy.
I had a bill for nine thousand dollars after a surgery. My advocate audited it, removed five thousand in errors, and got the rest into a payment plan I could afford.
Beverly, 77 · Miami, FL
My specialty drug was costing six hundred a month. My advocate enrolled me in the manufacturer program and now I pay forty.
Stuart, 66 · Orlando, FL
I was on the wrong Medicare plan for three years. My advocate compared options during open enrollment and switched me. I save about two thousand a year now.
Marjorie, 79 · Jacksonville, FL
An ER bill came in coded wrong. My advocate caught it, called the hospital, and the bill went from twelve hundred to one hundred ten. Fixed in a week.
Walter, 81 · Sarasota, FL
Your advocate is a licensed nurse, social worker, or care navigator. Covered by Traditional Medicare.
From our advocates
Most medical bills have errors. Wrong codes, duplicate charges, services that weren't delivered, or in-network care billed as out-of-network. Your advocate reviews each bill line by line against your Explanation of Benefits, flags the errors, and disputes them with the provider and the insurance plan. Most disputes are resolved without you having to make a single phone call.
There are dozens of programs that lower medical costs for older adults: Medicare Extra Help for prescriptions, state pharmaceutical assistance programs, manufacturer copay cards, hospital charity care, and condition-specific grants for cancer, kidney disease, and others. Your advocate knows the eligibility rules, files the applications correctly, and tracks each one until approval. The savings add up faster than people expect.
Insurance denials are often boilerplate, and many of them are reversible with the right documentation. Your advocate writes the appeal, gathers the medical evidence, cites the right policy language, and follows up with the plan. When the first appeal fails, your advocate goes to the second level. The work pays off because the system rewards persistence.
The right Medicare plan depends on your medications, your providers, and your health needs, all of which change. Your advocate runs the math each open enrollment to see whether your current plan is still the best fit. They check formulary coverage on every prescription, check the network on every doctor, and compare total cost. If a switch saves money without sacrificing access, your advocate handles the change.
Frequently asked
Pinnie is covered by your Traditional Medicare plan, the same way your doctor visits are covered. Medicare pays us to help you navigate your care, so there is no extra charge to you. No hidden fees, no surprise bills.
Get matched with a Pinnie advocate today.
Covered by Traditional Medicare
