For skilled nursing facilities

Your residents go home with help.

Pinnie pairs every discharging resident with a licensed advocate who handles medications, appointments, and home setup. So readmissions go down. So families do not call you at 9pm.

  • Pre-discharge planning with your IDT
  • Daily check-ins after discharge
  • Real-time escalations to your team
  • Stronger hospital partner confidence

No cost to your organization. No cost to your patients.

Covered by Traditional Medicare

30 days

The window that decides everything.

Readmits happen in the first month at home. Pinnie advocates check in every day, catch the small things, and loop in your team or home health before a small thing becomes an ED visit.

How Pinnie works

A licensed clinician who actually picks up the phone.

Every Pinnie advocate is a registered nurse, licensed social worker, or experienced care navigator. They handle your care directly: scheduling, prior auths, appeals, and coordinating between providers. A supervising physician backs them up for clinical oversight.

  1. An older woman at her kitchen table working on a laptop with a coffee mug beside her.

    Step 1

    Match

    Tell us about your condition and your insurance. We pair you with an advocate whose background fits your situation. Most patients are matched within a day.

  2. An older man in his living room laughing on a phone call.

    Step 2

    Connect

    Call your advocate directly. They know your case the moment you pick up. No phone tree, no transfers, no callbacks.

  3. A grandmother walking on a tree-lined park path holding hands with her young granddaughter.

    Step 3

    Carry on

    Your advocate handles the appointments, the prior auths, the appeals, and the calls. As long as you need help, they are on it. Covered by Traditional Medicare.

Ready when you are

Make every discharge a Pinnie discharge.

Fewer readmits. Stronger hospital partnerships. Higher family satisfaction. At no cost to your facility.

How a Pinnie advocate helps your residents

Plan, execute, and follow through on every discharge.

Your clinicians do the rehab. Pinnie carries the support through to home, where most readmissions begin.

  • Plan a safer discharge

    • Coordinate with your IDT and discharge planner
    • Review the discharge plan with resident and family
    • Confirm follow-up appointments and providers
    • Arrange home health, personal care, and equipment
  • Advocate at home

    • Scheduled check-ins through the high-risk first weeks
    • Medication support and refill coordination
    • Transportation and community resource help
    • Escalation protocols when symptoms shift
  • Build family trust

    • A dedicated advocate, not a hotline
    • Plain-language care plan explanations
    • Guidance on ED vs primary care decisions
    • Fewer grievances and service calls back to you

From our advocates

How a Pinnie advocate actually helps in skilled nursing.

Discharge day is the riskiest day.

Families are overwhelmed. Medication lists change. Three appointments need to land. Pinnie starts before discharge, sits in on the planning call, and is on the phone with the family the morning the resident goes home. The day stops being a free fall.

The hospital is watching.

Your hospital partners track 30-day readmits from your facility. A structured post-discharge program is exactly what they are looking for in a preferred SNF. Pinnie gives you that program without changing your staffing.

Fewer 9pm calls back to your DON.

When a family does not know what to do, they call the place they trust. That used to be you. With Pinnie, it is the advocate who knows the case. Your team finds out about the issue at handoff, not at midnight.

Frequently asked

Common questions, honest answers.

Nothing. Pinnie is paid through Traditional Medicare for care advocacy. Your facility does not pay us, and your resident pays nothing out of pocket.

Make your next discharge a Pinnie discharge.

Refer in 30 seconds. We start before discharge day. Your readmits start to drop.

Covered by Traditional Medicare