Get Help Navigating Healthcare
A care advocate who cuts through the confusion of the healthcare system and helps you get the care you need without the runaround.
88%
of adults say the U.S. healthcare system is too complicated to navigate
You are not alone, and you do not have to figure this out by yourself. A dedicated Pinnie care advocate can help you navigate every step of the way.
What your advocate does
Specific help for your specific needs
Insurance & Benefits Navigation
- Explain your Medicare coverage and benefits in plain language
- Help you understand copays, deductibles, and out-of-pocket limits
- Navigate referral requirements and provider networks
- Assist with plan changes during Medicare enrollment periods
Provider & Appointment Management
- Find doctors, specialists, and facilities that accept your insurance
- Schedule and coordinate appointments across your care team
- Follow up on referrals that have not been processed
- Help you prepare for appointments so you get the most out of each visit
Paperwork & Communication
- Handle calls to insurance companies and providers on your behalf
- Translate medical jargon and confusing documents into plain language
- Organize your medical records, prescriptions, and care documents
- Ensure all your providers have the information they need about your care
Frequently Asked Questions
Common questions, honest answers
Pinnie is covered by your Medicare Advantage plan, the same way your doctor visits are covered. Medicare pays us to help you navigate your care, so there is no extra charge to you. No hidden fees, no surprise bills.