Connect to Resources · Pinnie

There is help. We will help you find it.

Food assistance. Transportation. Home aides. Utility help. Programs you qualify for and never knew existed. Your Pinnie advocate finds them, applies for them, and follows up. Covered by Traditional Medicare.

  • Eligibility screening across dozens of programs
  • Applications filled out and filed for you
  • Transportation set up and reliable
  • Home aides arranged through Medicare

Most patients pay nothing out of pocket.

Covered by Traditional Medicare

David L., Experienced Care Navigator
Advocate

David L.

Experienced Care Navigator · 22 yrs

Specialties

  • Benefit Eligibility
  • Medicaid
  • Extra Help

Experience

David has spent twenty-two years inside Medicare and assistance programs. He knows the eligibility rules for Medicaid, Extra Help, SNAP, LIHEAP, and dozens of state programs. He fills out the applications correctly so they get approved on the first try.

Marcus W., Licensed Clinical Social Worker
Advocate

Marcus W.

Licensed Clinical Social Worker · 16 yrs

Specialties

  • Community Programs
  • Senior Services
  • Family Support

Experience

Marcus has spent sixteen years connecting families to community programs. Area Agencies on Aging, Meals on Wheels, senior centers, volunteer driver networks, faith-based supports. He knows what is available locally and how to plug into it.

Karen T., Licensed Clinical Social Worker
Advocate

Karen T.

Licensed Clinical Social Worker · 14 yrs

Specialties

  • Mental Health Resources
  • Caregiver Support
  • Isolation Reduction

Experience

Karen has spent fourteen years working with patients and families on the human side of resource gaps. She finds counselors who take Medicare, caregiver support groups, and companion programs. She makes asking for help feel normal.

12.4 million

Programs exist. Most people never apply.

Medicare beneficiaries have incomes below 150% of the federal poverty level

How Pinnie works

A licensed clinician who actually picks up the phone.

Every Pinnie advocate is a registered nurse, licensed social worker, or experienced care navigator. They handle your care directly: scheduling, prior auths, appeals, and coordinating between providers. A supervising physician backs them up for clinical oversight.

  1. An older woman at her kitchen table working on a laptop with a coffee mug beside her.

    Step 1

    Match

    Tell us about your condition and your insurance. We pair you with an advocate whose background fits your situation. Most patients are matched within a day.

  2. An older man in his living room laughing on a phone call.

    Step 2

    Connect

    Call your advocate directly. They know your case the moment you pick up. No phone tree, no transfers, no callbacks.

  3. A grandmother walking on a tree-lined park path holding hands with her young granddaughter.

    Step 3

    Carry on

    Your advocate handles the appointments, the prior auths, the appeals, and the calls. As long as you need help, they are on it. Covered by Traditional Medicare.

Ready when you are

Stop fighting the system alone.

A licensed Pinnie advocate can be on your case today. Covered by Traditional Medicare.

What your advocate handles

Resources, brought to your door.

You should not have to know about every assistance program in your county. Your advocate already does. They identify what you qualify for, file the paperwork, and confirm enrollment.

  • Food & Nutrition Programs

    • Connect you with Meals on Wheels and other home-delivered meal programs
    • Help you apply for SNAP (food stamps) and other nutrition assistance
    • Find food banks and community pantries in your area
    • Coordinate medically tailored meal programs if available through your plan
  • Transportation & Home Services

    • Arrange non-emergency medical transportation covered by your plan
    • Connect you with community ride programs and volunteer driver services
    • Find home care aides, housekeeping assistance, and home modification programs
    • Help you access utility assistance programs to reduce energy costs
  • Benefits & Program Enrollment

    • Screen you for eligibility across dozens of assistance programs
    • Help you complete applications for Medicaid, Extra Help, and other programs
    • Connect you with state and local aging services and Area Agencies on Aging
    • Find social activities, senior centers, and companion programs to reduce isolation

Stories from our patients

Pinnie has helped thousands of patients

Member stories. Some details changed for privacy.

  • I had no idea I qualified for Extra Help. My advocate filled out the form. My medication costs dropped from six hundred a month to forty.

    Frances, 75 · Long Island, NY

  • Getting to my dialysis was the hardest part. My advocate set up Medicare-covered transportation. Now I never miss a treatment.

    Reginald, 71 · Cleveland, OH

  • I was eating cereal for dinner because cooking was too hard. My advocate enrolled me in Meals on Wheels. Now I get a real meal every day.

    Patricia, 82 · Phoenix, AZ

  • My utility bill kept going up. My advocate enrolled me in LIHEAP. Saved me almost a thousand dollars last winter.

    Howard, 77 · Pittsburgh, PA

One phone call away from a real advocate.

Your advocate is a licensed nurse, social worker, or care navigator. Covered by Traditional Medicare.

From our advocates

How a Pinnie advocate actually connects you to resources.

A real screening, not a brochure

Your advocate runs a full eligibility screening across the major federal, state, and local programs: Medicaid, Extra Help with prescriptions, Medicare Savings Programs, SNAP, LIHEAP, weatherization, property tax relief, transportation, home health, food delivery, and more. Most patients qualify for at least three programs they were never told about.

Filing applications correctly the first time

Most applications get rejected for paperwork problems, not ineligibility. Your advocate knows the right forms, the supporting documentation needed, and the answers that lead to approval. They fill it out with you, file it, and track it through the decision. Approval rates jump dramatically when the application is right.

Setting up transportation and home services

Medicare-covered transportation, paratransit, volunteer driver networks, home health aides, visiting nurses, home modification programs. Your advocate identifies what fits your situation, arranges the service, and follows up to make sure it shows up. Reliable rides and reliable help at home are the foundation of staying independent.

Reducing isolation as part of the plan

Loneliness and isolation are health risks. Your advocate connects you with senior centers, faith-based programs, companion programs, and caregiver support groups. Mental-health support gets coordinated through Medicare-covered providers. The goal is a life with more in it, not just more programs.

Common situations

Conditions where this comes up.

Frequently asked

Common questions, honest answers.

Pinnie is covered by your Traditional Medicare plan, the same way your doctor visits are covered. Medicare pays us to help you navigate your care, so there is no extra charge to you. No hidden fees, no surprise bills.

You don’t have to do this alone.

Get matched with a Pinnie advocate today.

Covered by Traditional Medicare

Get matched